Follow

Why isn’t my recurring donation to a charity showing up in my JustGive account?

There are two ways that a recurring donation can be set up on JustGive – directly through the justgive.org website by searching the charity and making a donation, or through a charity that uses JustGive to process its donations. Depending on how you initially made your recurring donation can affect where you can find the transaction.

If you made your recurring donation using the search function on JustGive.org, you can access your recurring profile by logging in at https://www.justgive.org/basket?acton=account

If you made your donation by clicking on a Donate button on the charity’s website, you can access your recurring donation at https://npo.justgive.org/basket?acton=account&account_view=recurringProfile

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk