To delete a single recurring donation, please do the following:
- Log in to your JustGive account (https://npo.justgive.org/basket?acton=account&account_view=recurringProfile).
- Scroll down on the page and click on the “Recurring Profile” section
- Make sure the billing date is set to the first of the next month (e.g. if today’s date is May 15, 2015, be sure the next billing date is set to June 1, 2015).
- Find the recurring donation on the page and in the amount field next to the charity’s name, enter “0”.
- Click the “Update” button at the bottom to confirm your changes.
If you want to cancel all of your recurring donations, you should remove your recurring profile.