When is payment sent for the donations we receive? When is the check mailed?

We send your organization a check on or after the 15th of every month for the previous month’s donations via the US Postal Service (first class mail). For example, all donations you receive in December will be sent in a check after January 15th. The check is mailed to your organization's address as listed in the GuideStar database.

You can check the status of your donation payments online in your account by accessing your Payment Report. You can track when your donation check was mailed and what donations were included in it.

The Payment Report is also a handy way to look up your donations after you receive your check. Just search by the date on your check or the check number to get your payment information, then click on the number of donations to see the donation detail.

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